Frequently Asked Questions
Everything you need to know about Open Goaaal USA products and services.
What makes Open Goaaal different from standard soccer goals?
Open Goaaal is a 3-in-1 soccer trainer that combines a goal, a rebounder, and a backstop fence. This design allows players to practice shooting with full power without worrying about losing the ball or damaging property, as the surrounding netting rebounds missed shots back to the player.
How long does shipping take within the USA?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
Can the Open Goaaal be installed on any surface?
The Open Goaaal is designed for installation on natural grass surfaces. It requires the ability to drive stakes into the ground to maintain tension for the netting and rebounder system.
What is your return policy?
We offer a 30-day return policy for items in their original, unused condition and packaging. Please note that customers are responsible for return shipping costs. If you encounter any manufacturing defects, please contact our support team for assistance.
Is the netting durable enough to withstand high-velocity shots?
Yes, our netting is made from high-quality, UV-resistant polyethylene designed to handle powerful shots from players of all ages. It is built to withstand both the impact of the ball and outdoor weather conditions.
Do you offer a warranty on your products?
We provide a 1-year limited warranty against manufacturing defects on all Open Goaaal units. This covers the poles, netting, and hardware under normal residential use.